Mastering 1-1s

Early in my career, 

I didn’t understand the power of a great 1-on-1.

As a founder, I make sure my 1-on-1s drive growth, trust, and retention.

As a Manager:

Here’s what I do differently.

▶️ I plan ahead. My team knows the agenda before we meet. 

No surprises, no wasted time.

▶️ I start with a human check-in. No one wants to jump straight into work talk.

 A few minutes of real conversation builds trust.

▶️ I always give structured feedback. 

I use “Start, Stop, Continue”:

Start: What new actions could help them grow?

Stop: What habits might be slowing them down?

Continue: What are they excelling at? Reinforce their strengths.

▶️ I set meaningful goals with them, not for them. Using “The 3Ps” framework:

Project: What’s the next big deliverable?

Progress: How are their skills evolving?

Path: Where do they want to go in their career?

▶️ I never cancel. If something comes up, I reschedule. 

It’s a signal that their time matters.

▶️ I listen more than I talk. 

My job is to unblock—not dominate the conversation.

▶️ I offer genuine support. Saying, “Let me know if you need anything” is lazy. 

Instead, I make specific offers to help.

As an Employee, 

Here’s what I did to make my 1-on-1s count:

✅ I came prepared. 

I treated these meetings as a chance to drive my own growth, not just report updates.

✅ I gave my managers feedback using “The H.O.W.” framework:

Highlight: What’s working? 

Start with the positives.

Observe: What challenges are holding me back? 

Be honest.

Wish: What support do I need? 

Be specific.

✅ I took ownership of my career.

I didn’t wait for my manager to ask about my goals—I brought them up myself.

✅ I defined my own growth using the “G.R.I.T.” framework:

Goal: What’s my long-term career objective?

Reality: Where am I right now? What gaps exist?

Initiative: What skills, projects, or mentorship will get me there?

Timeline: When do I want to reach each milestone?

Invest in these conversations.

You’ll see the ROI in trust, collaboration, and retention.

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