A lot of people take it in turns to talk.
These phrases change that ⬇️
Most people hear. Few people listen.
And that’s why communication breaks down.
Active listening solves this.
Here’s how to show people you’re truly engaged in the conversation:
Clarify & Expand
↳ “Can you elaborate on that?”
↳ “What do you mean by…?”
↳ “How does this align with your overall goals?”
Acknowledge & Validate
↳ “I hear what you’re saying; can you tell me more?”
↳ “That’s a great point. How did you come to that conclusion?”
↳ “I appreciate your perspective on this.”
Encourage Problem-Solving
↳ “What steps can we take to improve this?”
↳ “What challenges do you foresee?”
↳ “What support do you need to move forward?”
Check for Understanding
↳ “What I’m hearing is…”
↳ “It sounds like you’re saying…”
↳ “How can we ensure we’re on the same page?”
Most conflicts, misunderstandings, and disengagement
come from one simple issue – people don’t feel heard.
🧠 Remember; great listeners don’t just wait for
their turn to talk. They make others feel valued.
Kenrick Vaz 