When Feedback Fails

If your feedback isn’t working,

Try my system:

If feedback isn’t landing,
it’s not a people problem.

It’s a process problem.

Feedback usually fails because:

🔸 It’s too vague
🔸 No one follows up
🔸 It’s criticism, not clarity
🔸 It’s in the heat of the moment

The fix?

It’s a cycle—not a one-time comment.

Start with my 3 steps:

1️⃣ Reflect
Is the message clear?
Is it just poorly timed?

2️⃣ Reframe
Shift from judging the person
to describing the behavior.

3️⃣ Reconnect
Feedback doesn’t end with the meeting.
Check in and support the change.

To make feedback stick:

🟣 Follow up so it becomes habit
🟣 Use “I” to describe the impact
🟣 Say exactly what happened
🟣 Talk about what’s next
🟣 Pick a calm moment
🟣 Invite their input

Feedback should be a bridge,
not a wall.

Feedback is a signal of respect.

It fails when it lacks direction.

Systems make that direction clear.