The Skill / Will Matrix

The #1 secret every manager needs:

The Skill / Will Matrix 👇

———

Danny Meyer is the legendary New York restauranteur behind Shake Shack, Union Square Cafe, Gramercy Tavern, and more.

On the Tim Ferriss Show, he talked about this simple
(but brutally-effective) 2×2 matrix.

It’s the best framework for people managers to
decide which team members need most of their time.

He ranks team members on two things:
– Skill (ability)
– Will (motivation)

———

So, where on the chart does he spend the most energy as a leader?

Many people would say the bottom half
↳ people who need motivation or need to move on.

Danny disagrees.

He spends the MOST time with the top half
↳ the high performers and those who are new to the team.

Why? Because they are the key to long-term success.

It’s MUCH easier to teach a skill than to teach motivation.

———

And he doesn’t keep this a secret.

Danny draws the matrix on the mirror of his employees’ locker room.
He’s 100% transparent in how he manages his team.

So every time they get ready for work, they can decide
where they are now (and where they want to be). 🙌