Listening to reply is the standard way that most people communicate. What that means is that instead of really paying attention to what the other person is saying, you are already thinking about what you want to say in response.
Of course it’s great to have a well-thought-out reply, but if you’re thinking about what you want to say instead of hearing what the other person is saying, you aren’t really listening, are you?
The biggest communication problem is we do not listen to understand. We listen to replyStephen Covey
In order to be a good listener, we first need to learn how to be silent. Think about it, the word listen and the word silent are spelled with the same letters.
Here are a few other tips to help you become a better listener!