The Best Ideas Aren’t Always the Loudest

There’s a strange habit in meetings. We often assume the person who speaks with the most confidence must know the most. Someone talks quickly. They have an answer for everything. They jump into every discussion. They can explain an idea in a way that sounds polished and convincing. Then someone else sits quietly, listens, thinks,Continue reading “The Best Ideas Aren’t Always the Loudest”

The IKEA Marriage Test: And a Toddler with an Allen Key

Before you marry someone, go to IKEA together, buy a piece of furniture, bring it home, and build it. If you can successfully navigate that process without wanting to kill each other, you’re ready to get married. I recently saw this on LinkedIn and I would have laughed if I had read that a fewContinue reading “The IKEA Marriage Test: And a Toddler with an Allen Key”

The SCARF Model

Conversations are much more than a simple exchange of words. Consciously or not, every time we interact with someone, we’re meeting some of their social needs and perhaps depriving them of others. That is, we’re using language and engaging in behavior that either uplifts and motivates people or causes them to withdraw and shut down.Continue reading “The SCARF Model”