The SCARF Model

Conversations are much more than a simple exchange of words. Consciously or not, every time we interact with someone, we’re meeting some of their social needs and perhaps depriving them of others. That is, we’re using language and engaging in behavior that either uplifts and motivates people or causes them to withdraw and shut down.Continue reading “The SCARF Model”

How to make everyone feel included

Whether it be in a conversation, at the office, or at school, it is important to work towards emotionally including everybody.  While this can seem daunting and challenging, it is completely worth it. A recent study found that “almost half of our population feel alone, and younger generations feel the most isolated.” If you wantContinue reading “How to make everyone feel included”

Character vs Competence

Growing a team, whether at work or anywhere else, onboarding the right people is key. Competence is necessary, no doubt about that. But for me, character is also very important. A person of integrity who is not skilled for the role will only grow frustrated while frustrating everyone else. So competence is important, but characterContinue reading “Character vs Competence”